Friday 20 November 2020

Microsoft Tech Support Phone Number

 Microsoft is a major technology company that sells software, electronics and computers around the world. As one of the largest companies in the world, it isn't surprising that its tech support department gets a lot of calls every day.


Why Do People Call Microsoft Tech Support?

Customers call Microsoft tech support for a range of reasons, including:

  • Help with installing software or setting up equipment or a device
  • Questions about how to operate software or a device
  • Troubleshooting problems with Microsoft products
  • Assistance with renewing software subscriptions
  • Assistance with filing a warranty claim
  • Referrals to authorized technicians and providers of repair services


Best Practices for Calling Microsoft Tech Support

Microsoft prefers it when customers begin their support requests through the Microsoft website. Once on the "Contact Us" page, you will be presented with a menu of products and services.

Click on the icon that represents your product or service category and you'll be offered a dialog box and asked to type in your problem or question. From there, you'll be given some self-help suggestions and the offer of getting in touch with Microsoft via a telephone callback or live chat.

When requesting a callback from Microsoft, be sure that you have information about your product or service handy. This information could include your order number or the serial number for your product. You should also have pen and paper available so that you can take notes during your call. These notes can be helpful if you need to escalate your case.

Call  Microsoft Support Phone Number @  +1-856-514-8666.

Friday 13 November 2020

How can I upgrade from a Microsoft 365 Personal to Family subscriptions?

 If you purchased a Microsoft 365 Personal subscription from the app: 


1. Go to device Settings > [your name] > iTunes & App Stores > Subscriptions and Cancel Subscription.
2. Your subscription will not be fully cancelled until 15 days after the date your subscription was set to renew.
3. After this time has passed, go to Settings > iTunes & App Stores > Subscriptions to purchase a Microsoft Family subscription. 
 
If you already had a Microsoft 365 subscription and did not purchase it from the app, you can manage it at  here.  

If you face any problem Call  +1-833-400-0077 for more help and support of  Microsoft 365 Family Subscription.

Thursday 5 November 2020

Manage software purchased with Microsoft Products

 Applies to

  • Windows 10
  • Windows 10 Mobile

Software purchased with the Microsoft Products and Services Agreement (MPSA) can now be managed in Microsoft Store for Business. This allows customers to manage online software purchases in one location.

There are a couple of things you might need to set up to manage MPSA software purchases in Store for Business.

To manage MPSA software in Microsoft Store for Business

  1. Sign in to the Microsoft Store for Business.
  2. Click Manage, and then click My Organization.
  3. Click Connected tenants to see purchasing accounts and the tenants that they are connected to.

Add tenant

The tenant or tenants that are added to your purchasing account control how you can distribute software to people in your organization. If there isn't a tenant listed for your purchasing account, you'll need to add one before you can use or manage the software you've purchased. When we give you a list to choose from, tenants are grouped by domain.

To add a tenant to a purchasing account

  1. Sign in to the Microsoft Store for Business.
  2. Click Manage, and then click My Organization.
  3. Click Connected tenants, and then click the ellipses for a purchasing account without a tenant listed.
  4. Click Choose a tenant, and then click Submit.

If you don't see your tenant in the list, you can add the name of your tenant

To add the name of your tenant

  1. On Add a tenant, click Don't see your tenant?.
  2. Enter a domain name, and then click Next, and then click Done.

You'll need to get permissions for the admin that manages the domain you want to add. We'll take you to Business Center Portal where you can manage permissions and roles. The admin will need to be the Account Manager.

Add global admin

In some cases, we might not have info on who the global admin is for the tenant that you select. It might be that the tenant is unmanaged, and you'll need to identify a global admin. Or, you might only need to share account info for the global admin.

If you need to nominate someone to be the global admin, they need sufficient permissions:

  • someone who can distribute software
  • in Business Center Portal (BCP), it should be someone with Agreement Admin role

To add a global admin to a tenant

We'll ask for a global admin if we need that info when you add a tenant to a purchasing account. You'd see the request for a global admin before returning to Store for Business.

  • On Add a Global Admin, click Make me the Global Admin, and then click Submit. -or-
  • On Add a Global Admin, type a name in Invite someone else, and then click Submit.
Call  +1-856-514-8666 for Account Microsoft Billing help and support.

Monday 2 November 2020

How to talk a person at Account Microsoft Billing?

The problem is a simple one:

1. There was a withdrawal made, by Microsoft, from my company bank account (not credit card, it was a direct debit from our account), which is NOT part of our company 365 Business subscription.  This has been asked, answered, and verified by a number of MS support staff.  There is no record of this payment when the support team look from within my Office 365 account.  I believe them.

2. This payment definitely was taken by Microsoft.

3. I own a small business (couple of people), and neither myself nor my colleagues used our company bank account to purchase Office 365 Personal or otherwise.  I have checked mine (the MS Support staff wanted to be sure), I haven't checked my colleagues, but I've asked, and they've answered, several times.

4.  The money definitely left my company bank account.

5.  The value isn't much, but a) I like puzzles, b) I want to make sure there isn't any fraud going on, and c) it is an incorrect withdrawal and should be corrected.

6.  If the reference on the bank transfer is to believed, it was for an Office 365 Personal account.  I would love to know who the owner of this account is.


Call  +1-856-514-8666 to talk a person at Account Microsoft Billing for help and support.